Refund Policy

Email dgardenhire@linchpinresources.com from the address on your account and tell us you want a refund. That is the whole process. You do not have to give a reason, though if something specific went wrong we would like to hear it.

• We reply to confirm, usually within one business day.
• We refund your payment through Stripe and cancel the subscription so you are not billed again.
• Stripe returns the money to the card you paid with. Banks typically post it within five to ten business days.
• You keep every draft the app has delivered. Export it all to a JSON file from the Brand and Setup area of the Studio, under Your account, before your access ends.

A month you have already used past the 14-day window. After the first 14 days the subscription is month to month, and each month you have started is yours to use rather than to return.

The guarantee covers the founder pilot, and the 14 days run from your first payment.

If you are past 14 days and simply want to stop, cancel from the Brand and Setup area of the Studio, under Your account. You can also cancel by writing to dgardenhire@linchpinresources.com from the address on your account. Your subscription ends at the close of the billing cycle you already paid for and you keep full access until then. Nothing is billed after that.

You keep every post we have ever delivered. If you want your data gone as well, delete your account from the same place. Deleting your account cancels your subscription first, so you are not charged again. Deletion is permanent and cannot be undone.

If you were billed twice, billed after cancelling, or charged an amount that does not match what you signed up for, email us and we will fix it. That is a mistake on our side, not a refund request, and the 14-day window does not apply to it.

Write to dgardenhire@linchpinresources.com. Byline Agent is operated by Linchpin Resources LLC, an Oklahoma limited liability company.